8keyskills learning platform
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    • Getting Started
    • 1. Communication skills
    • 2. Coaching & mentoring
    • 3. Team working
    • 4. Growing the business
    • 5. Customer interactions
    • 6. Customer service
    • 7. Business rhythm
    • 8. Innovation & productivity
    • 9. Additional Videos
  • Notes
    • Getting Started
    • 1. Communication skills
    • 2. Coaching & mentoring
    • 3. Team working
    • 4. Growing the business
    • 5. Customer interactions
    • 6. Customer service
    • 7. Business rhythm
    • 8. Innovation & productivity
    • 9. Additional Videos
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2. Coaching & mentoring

  • Month 2 - learning guide

    Support colleagues through regular team and individual interactions

  • 2.1. How to lead your team

    Create an environment in which your team will do their best to deliver

  • 2.2. Learning guide - setting goals

    Learning guide - Ensure that everyone in your team is clear about what’s expected of them

  • 2.2. How to set goals with your people

    Ensure that everyone in your team is clear about what’s expected of them

  • 2.3. Learning guide - skills coaching

    Learning guide - How to coach and provide guidance to develop the skills of your people

  • 2.3. How to coach to improve skills

    How to coach and provide guidance to develop the skills of your people

  • 2.4. Learning guide - feedback

    Learning guide - Provide honest and balanced feedback to develop the abilities of your team

  • 2.4. How to provide effective feedback

    Provide honest and balanced feedback to develop the abilities of your team

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